Access

Invite and manage client access.

Written by Exportlab · Updated March 2026

Overview

Client Portal access is invite-based. Clients get their own login and a private dashboard.

Invite a client

1

Create the client

Go to Clients and click New Client.

2

Send invitation

Enter the client's email and send the invite.

3

Client sets password

They use the invite link to set a password and log in.

Client login URL

Clients log in at https://{your-subdomain}.exportlab.io/client-login

Invite links open the accept flow first, where the client sets a password before using the normal login page.

Permissions

  • Clients only see content explicitly assigned to them.
  • They cannot access the admin area or other clients' content.
  • Download permissions follow the gallery or video settings.

Common issues

  • Invite not received: check the email address and resend.
  • Portal empty: assign galleries or videos to the client.
  • Password forgotten: use the Forgot password link on the login page.
  • Invite link already used: send a new invite or ask the client to use /client-login.